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Returns & Policies

Returns: We'll gladly accept your return for a full refund (original product charges less shipping & handling charged) within 30 days of purchase. Contact us for an RMA number and ship the product back to our warehouse and we'll gladly issue a refund via PayPal or corporate check the day we receive the product.

Shipping: Most products ship via common ground carriers such as FedEx Ground/Home, UPS Ground or the US Postal Service. Larger commercial or industrial orders totaling over 200 pounds may ship via LTL truck. We will contact you before shipping these large orders to confirm the delivery address and other details. International orders are handled by our international broker and forwarder, just use the "International" checkout button during checkout.

Warranties: All products are warrantied for fitness and quality by their original manufacturer. Spec sheets and warranties are available for most products prior to purchase, email us at [email protected] with your request.

Sales Tax:  Sales tax will be charged and collected on orders shipping to New York.

Backorders:  While we strive to maintain an accurate and substantial inventory to fill and ship all orders immediately and completely, sometimes products are not in stock that appear on the website. If immediacy is required, please call us or email us to confirm inventory and shipping schedules.

Errors & Omissions: While we strive to maintain an accurate and timely website, errors and omissions may occur. G&S Utility Supply LLC reserves the right to cancel any error submitted that contains pricing, quantity, description, shipping, or any other technical errors or information. G&S Utility Supply LLC will fully refund via PayPal or corporate check any orders submitted and paid for that contain material errors or incorrectly calculated pricing, charges, or information that are cancelled.

Product fitness: G&S Utility Supply LLC is a reseller of products produced by manufacturers in the USA and worldwide. Some products may be inspected and certified by third party laboratories such as Underwriters Laboratories (UL Listed). G&S Utility Supply LLC accepts no liability for the usage, installation, or application of any products resold. G&S Utility Supply LLC is not a licensed electrical contractor or certified to advise the usage or installation of any product.